Ask Gideon is a subscription-based AI-assisted information and reentry-support platform.

Ask Gideon provides general legal information, issue spotting, document-orientation support, prison-information support, BOP-related information, post-conviction information, and practical next-step guidance.

Ask Gideon may help users understand topics such as 28 U.S.C. Section 2255 motions, 28 U.S.C. Section 2241 petitions, ineffective assistance of counsel concepts, compassionate release, certificates of appealability, federal appeals and post-conviction procedure, First Step Act time credits, good conduct time, BOP sentence calculations, halfway house and home confinement issues, Second Chance Act placement, RDAP issues, administrative remedies including BP-8, BP-9, BP-10, and BP-11 issues, DHO hearings and incident reports, detainers, prison conditions and institutional issues, reentry planning, family-support questions, and general practical questions.

Ask Gideon is not a law firm, does not provide legal representation, and is not a substitute for advice from a licensed attorney.

Use of Ask Gideon does not create an attorney-client relationship with Ask Gideon, any owner, employee, contractor, vendor, affiliated person, attorney, or law firm.

Submitting a question to Ask Gideon, receiving a response, subscribing to Ask Gideon, communicating through CorrLinks, or communicating with platform staff does not create an attorney-client relationship.

If a user separately retains an attorney or law firm outside of Ask Gideon, that separate relationship is governed by the separate written engagement agreement with that attorney or law firm. Ask Gideon itself does not create that relationship.

Ask Gideon provides general legal information, issue spotting, and practical guidance. Ask Gideon does not provide individualized legal advice, does not provide legal representation, does not enter an appearance in court, does not file pleadings, does not contact courts or agencies on a user's behalf, and does not replace individualized advice from a licensed attorney.

Users should consult a qualified attorney before making major legal decisions, filing court documents, waiving rights, missing deadlines, admitting facts, withdrawing claims, entering pleas, or taking action that could affect legal rights.

Users should not rely on Ask Gideon for urgent court deadlines, emergency filings, imminent appeal deadlines, imminent Section 2255 deadlines, immediate BOP deadlines, emergency medical issues, safety threats, disciplinary-hearing emergencies, or other time-sensitive matters.

Users remain responsible for tracking and meeting all legal, court, administrative, institutional, and personal deadlines.

Ask Gideon does not guarantee same-day review, emergency review, immediate delivery, or immediate response.

Ask Gideon uses AI-assisted systems and controlled knowledge resources. Responses may be incomplete, incorrect, outdated, overbroad, or not applicable to a user's specific facts, jurisdiction, facility, judge, case posture, or legal circumstances.

Ask Gideon may rely on the facts provided by the user. Incomplete, inaccurate, or unclear facts may produce incomplete or inaccurate responses.

Users should verify important information before relying on it and should consult qualified counsel before making major legal decisions.

Ask Gideon does not guarantee release from custody, sentence reduction, successful Section 2255 relief, successful appeal, successful compassionate release, successful certificate of appealability, application of First Step Act credits, halfway house placement, home confinement placement, RDAP eligibility or credit, administrative-remedy success, court action, BOP action, or any particular legal, prison, custody, reentry, BOP, sentence-credit, court, or personal outcome.

Ask Gideon provides information and issue spotting only.

Users agree to provide accurate account, subscription, contact, inmate, and family-contact information.

Users are responsible for maintaining the confidentiality of account credentials and for activity occurring through their account.

Users may not share login credentials, misuse another person's account, impersonate another person, submit false information, or use Ask Gideon for unauthorized purposes.

Ask Gideon may suspend or terminate accounts for nonpayment, misuse, suspected fraud, abusive conduct, security concerns, violation of these Terms, or operational reasons.

Ask Gideon may offer monthly, yearly, inmate-only, family-access, or other subscription plans.

The Inmate Plan is $15 per month or $125 per year unless otherwise stated at checkout. The Inmate Plan is available only through approved inmate communication methods, such as CorrLinks or other approved institutional communication systems where available. The Inmate Plan does not provide direct access to the Ask Gideon website, online dashboard, billing portal, question history, or family-user account features.

The Inmate + Family Plan is $20 per month or $150 per year unless otherwise stated at checkout. The Inmate + Family Plan may include website access for one approved family contact, subject to subscription terms, account rules, and platform availability.

The subscription plan selected by the user controls pricing, access, and monthly question limits. Subscription pricing, features, and question limits are displayed on the website or at checkout and may be updated from time to time.

Unless otherwise stated at checkout, monthly plans renew each month until canceled, yearly plans renew each year until canceled if yearly plans are offered, unused questions do not roll over, monthly question limits reset at the start of each billing cycle, a new substantive issue may count as a new question, and a reasonable clarification or follow-up about the same issue may be treated as part of the same question at Ask Gideon's discretion.

Ask Gideon may refuse, limit, or separately price excessive, abusive, duplicative, unusually complex, or outside-scope requests. Subscription pricing, features, and question limits may be updated from time to time. Changes will apply prospectively unless otherwise stated.

To cancel an Ask Gideon subscription, email support@askgideon.net before the next renewal date. Include the subscriber's name, the incarcerated user's name and inmate or register number, and the email address associated with the subscription. Cancellation stops future renewal charges. Unless otherwise stated, access continues through the end of the billing period already paid.

Subscription fees are generally non-refundable once access has been activated, except where required by law or where Ask Gideon determines, in its discretion, that a billing error occurred.

Ask Gideon is not required to provide refunds or credits for unused questions, unused account time, facility lockdowns, inability to access CorrLinks, institutional restrictions, or failure to use the service.

Ask Gideon may allow inmates to communicate through CorrLinks, TRULINCS, prison email, institutional mail, or other correctional communication systems where available.

CorrLinks, TRULINCS, prison email, prison mail, and other institutional communication systems may be monitored, retained, reviewed, restricted, delayed, blocked, or unavailable.

Ask Gideon does not control BOP, state prison systems, private detention facilities, county jails, CorrLinks, TRULINCS, institutional messaging systems, facility lockdowns, message delays, delivery failures, monitoring, or access restrictions.

Users should not use monitored correctional communication systems for urgent, privileged, emergency, or highly sensitive communications unless they have confirmed the communication method is appropriate.

Institutional restrictions, lockdowns, monitoring, delays, or blocked communications do not automatically entitle a user to a refund.

Users may not use Ask Gideon to submit false, misleading, fraudulent, or abusive information; harass, threaten, intimidate, or abuse any person; seek assistance committing, concealing, or furthering a crime or fraud; seek assistance bypassing lawful correctional rules or security procedures; submit unnecessary private information about third parties; share account credentials or resell access; copy, scrape, reverse engineer, disrupt, overload, or misuse the platform; attempt to access nonpublic systems, prompts, workflows, data, or administrative tools; use Ask Gideon as an emergency service; or use Ask Gideon in violation of law, prison rules, institutional policy, or these Terms.

Ask Gideon may refuse to answer questions, limit access, suspend accounts, or terminate accounts for violations of these Terms.

Users are responsible for the accuracy, completeness, and legality of information they submit.

By submitting information to Ask Gideon, the user authorizes Ask Gideon to process that information for purposes of operating the service, generating responses, maintaining account records, providing support, improving the platform, preventing misuse, and complying with legal or business obligations.

Users should not submit information they are not authorized to provide.

Ask Gideon's platform, branding, name, logo, workflows, prompts, knowledge-base materials, graphics, site design, software, text, structure, and other materials are owned by Ask Gideon or its licensors.

Users may use Ask Gideon responses for personal informational purposes. Users may not copy, publish, resell, scrape, reproduce, distribute, commercially exploit, or create competing services from Ask Gideon materials without written permission.

Ask Gideon may rely on third-party services, including payment processors, hosting providers, AI systems, communication tools, security systems, analytics systems, and customer-support tools.

Ask Gideon is not responsible for the independent acts, omissions, outages, policies, or terms of third-party providers.

Ask Gideon does not provide medical advice, mental-health counseling, emergency services, financial advice, tax advice, or investment advice.

For medical emergencies, threats of harm, mental-health crises, safety emergencies, financial advice, tax advice, or other urgent matters, users should contact appropriate licensed professionals, emergency services, facility staff, or other proper authorities.

To the fullest extent permitted by law, Ask Gideon, its owners, operators, affiliates, employees, contractors, vendors, and service providers are not liable for indirect, incidental, consequential, special, punitive, exemplary, or similar damages.

This limitation includes, but is not limited to, alleged damages related to missed deadlines, denied motions, denied appeals, denied grievances, denied administrative remedies, denied sentence credits, denied BOP placement, institutional decisions, facility restrictions, message delays, reliance on incomplete information, user-provided factual errors, platform outages, AI limitations, or third-party service interruptions.

Ask Gideon's total liability for any claim related to the service shall not exceed the amount paid by the user to Ask Gideon during the three months preceding the event giving rise to the claim, unless applicable law requires otherwise.

To the fullest extent permitted by law, users agree to indemnify and hold harmless Ask Gideon, its owners, operators, affiliates, employees, contractors, vendors, and service providers from claims, damages, losses, liabilities, costs, and expenses arising from the user's misuse of the service, violation of these Terms, submission of false or unauthorized information, violation of law, or infringement of another person's rights.

Ask Gideon may suspend, restrict, or terminate access at any time for nonpayment, misuse, suspected fraud, abusive conduct, security concerns, violation of these Terms, operational reasons, or discontinuation of the service.

Termination or suspension does not automatically entitle a user to a refund.

Ask Gideon may update these Terms or modify the service from time to time. Updated Terms will be posted on this page with a new effective date or last-updated date.

Continued use of Ask Gideon after changes are posted means the user accepts the updated Terms.

These Terms of Service, the Privacy Policy, and any dispute arising out of or relating to Ask Gideon shall be governed by the laws of the Commonwealth of Kentucky, without regard to conflict-of-law principles, except where applicable law requires otherwise.

To the fullest extent permitted by law, any dispute, claim, or action arising out of or relating to Ask Gideon, these Terms of Service, the Privacy Policy, any subscription, any payment, any user account, or any communication with Ask Gideon shall be brought exclusively in the state or federal courts located in Jefferson County, Kentucky, including the United States District Court for the Western District of Kentucky, Louisville Division, where subject-matter jurisdiction exists.

Nothing in this section limits the application of non-waivable consumer-protection, privacy, professional-responsibility, attorney-advertising, correctional-institution, unauthorized-practice-of-law, or other laws that may apply regardless of the parties' contractual choice of law or venue.

If any provision of these Terms is found unenforceable, the remaining provisions remain in effect to the fullest extent permitted by law.

These Terms, together with the Privacy Policy and any subscription terms presented at checkout, constitute the entire agreement between the user and Ask Gideon regarding use of the service.

Questions about these Terms may be directed to: Ask Gideon, 201 East Fifth Street, Cincinnati, Ohio 45202, support@askgideon.net.