Ask Gideon is an AI-assisted information service designed to help inmates and families better understand legal-information, prison, BOP, post-conviction, reentry, and practical issues. It provides general information and issue spotting only. It is not a law firm and does not create an attorney-client relationship.

No. Ask Gideon is not a law firm, does not provide legal representation, and does not replace advice from a licensed attorney.

No. Using Ask Gideon does not create an attorney-client relationship. If a user needs legal representation, that must be handled through a separate written agreement with a licensed attorney or law firm.

Ask Gideon is especially geared toward legal and prison-related issues, including sentence issues, First Step Act questions, compassionate release developments, habeas and post-conviction matters, prison rights issues, BOP questions, detainers, pending charges, and related concerns. It may also help with broader factual and practical questions, including reentry-oriented topics such as education, employment, housing, licensing, and general research questions.

Yes. Ask Gideon is designed to help explain current developments such as new laws, Sentencing Commission changes, new cases, and BOP policy developments, and to help identify whether those developments may matter based on the facts of a person's case.

Ask Gideon may help users understand what a document is, what information is commonly included, and how to organize facts for administrative or procedural communications. Ask Gideon is not intended to generate complete fact-specific court pleadings, briefs, motions, petitions, complaints, or filings that require legal judgment or representation.

No. The inmate-only plan is designed for incarcerated users and is available only through approved inmate communication methods, such as CorrLinks or other approved institutional communication systems where available. The inmate-only plan does not provide direct access to the Ask Gideon website, online dashboard, billing portal, question history, or family-user account features. Families who want website access should select the plan that includes an approved family contact.

The inmate-only plan is $15 per month or $125 per year. The inmate-plus-family plan is $20 per month or $150 per year.

The inmate-only plan includes up to 15 questions per month. The inmate-plus-family plan includes up to 25 questions per month total.

A question means one new substantive question or issue. A reasonable follow-up needed to clarify the same issue may, in Ask Gideon's discretion, be treated as part of the same question rather than as a separate question. Unused questions do not roll over from month to month. Ask Gideon reserves the right to address abusive, excessive, duplicative, or manipulative usage intended to evade the monthly question limit.

No. Unused questions do not roll over from month to month.

No. Simply adding the Ask Gideon email address in CorrLinks does not activate access. Enrollment must first be completed, payment must be confirmed, and the subscription must be activated in the program records.

To cancel an Ask Gideon subscription, email support@askgideon.net before the next renewal date. Include the subscriber's name, the incarcerated user's name and inmate or register number, and the email address associated with the subscription. Cancellation stops future renewal charges. Unless otherwise stated, access continues through the end of the billing period already paid.

Yes, if the inmate is enrolled in the plan that includes one approved family contact.

If you believe registration has already been completed but access is not active, write back with the inmate's full name, register number, and the name of the person who completed the signup so the account can be verified.

Ask Gideon may provide high-level general information about those topics, but it does not provide personalized investment advice, stock recommendations, crypto recommendations, or trading strategies.

Yes. Ask Gideon can answer basic general knowledge and everyday practical questions in plain English. However, Ask Gideon's specialty remains legal information, prison, BOP, post-conviction, and reentry support for inmates and families. For medical, mental-health, emergency, tax, financial, or other specialized professional questions, Ask Gideon provides only general information and directs users to the appropriate professional or emergency resource when needed.

No. Ask Gideon is designed for both inmates and families. Inmate-only plans allow incarcerated users to communicate through approved access methods such as CorrLinks where available. Family plans allow one approved family contact to use the platform as well.

Ask Gideon can explain the type of motion, general requirements, issues to consider, and what information may be important. However, Ask Gideon does not create complete fact-specific court pleadings for filing. If a filing requires legal judgment, case-specific strategy, or court representation, the user should consult a licensed attorney.

Yes. Ask Gideon can help explain the BOP administrative remedy process, including informal resolution, BP-9, BP-10, and BP-11 appeals. It can also help users understand how to organize facts, identify deadlines, and explain issues clearly.

Yes. Ask Gideon can provide general information on prison disciplinary issues, including DHO appeals, incident reports, sanctions, and how to present issues through the administrative process.

No. Ask Gideon provides general information and issue spotting only. Users should verify important information and consult a licensed attorney before making major legal decisions.

Users should include the sentencing court, case number if available, sentence length, projected release date, custody location, relevant dates, and a clear explanation of the issue. For BOP questions, users should include any relevant program review, sentence computation, disciplinary record, detainer information, and administrative remedy history.